Legal
Privacy policy
How Gilbert Plumbing Repairs collects, uses, and protects your information.
[Last updated: month day, year]
Gilbert Plumbing Repairs ("we," "us," or "our") operates the website located at gilbertplumbingrepairs.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described below.
Information we collect
We collect information you voluntarily provide when you submit a quote request, contact form, or call/text us through the Site, including:
- Name, phone number, and email address
- Service address or property location
- Details about the plumbing issue or service you are requesting
- Any other information you choose to include in a message to us
We also automatically collect limited technical information when you browse the Site, such as your IP address, browser type, device type, pages viewed, and referring page, typically through cookies and similar analytics technologies.
How we use your information
We use the information we collect to:
- Respond to quote requests and service inquiries
- Schedule and coordinate plumbing service appointments
- Maintain internal business and customer records
- Occasionally send follow-up communications, appointment reminders, or promotional offers related to our services — you may opt out of these at any time by contacting us at josh@contractorschoiceagency.com
- Monitor and improve the performance and content of the Site
Cookies and analytics
The Site may use cookies and similar tracking technologies (such as standard web analytics tools) to understand how visitors use the Site and to help us improve it. Most browsers let you control or disable cookies through their settings; disabling cookies may affect how parts of the Site function.
How we share information
We do not sell your personal information. Quote and contact form submissions are processed through our website form provider (Netlify) solely to deliver your message to us. We may also share information with service providers who help us operate the Site or run our business (such as scheduling or communications tools), and we may disclose information if required to do so by law.
Your rights and choices
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of marketing communications. We will honor reasonable requests to the extent we are able, subject to any records we are required to keep for business or legal purposes.
Children's privacy
The Site is intended for adults seeking plumbing services and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated "Last updated" date.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at josh@contractorschoiceagency.com.